Ask Us

Get Live Support (Available 9AM – 5PM, Mon-Fri, PT)

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Our friendly Chapman Learning Commons Online Assistants provide help over email and video call – video, voice-only, and chat options available! See our video tutorial here!
 
We help with:

• Questions about learning or academic support at UBC
• Learning technology support (such as Canvas, Collaborate Ultra, or Zoom)

*Please note that we can provide help up to one hour before your exam. During your exam, please contact your instructor.

 

 

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Contact Us After Hours, or for Email Support

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If you have non-urgent questions, or want email support, please fill out the form linked above. Our inbox is monitored Monday through Friday, 9-5pm PT. Feel free to check out our virtual office for more immediate support!

 

*Please note that we can provide help up to one hour before your exam. During your exam, please contact your instructor.

 
 

Get Writing Support

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For questions or information about the Centre for Writing and Scholarly Communication, such as:

• Booking writing consultations
• Writing retreats
• Writing communities

Please access their website, linked above.
 
To contact them directly for specific questions, you can fill out their contact form.

Meet Our Team!

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Online Learning Resources

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Try self-enrolling in our practice Canvas exam. Explore different exam types, using lockdown browser, webwork, proctored exams and more.