Ask Us

Our student team is happy to help you with any questions or concerns.
Get in touch via the options below!


Our friendly Chapman Learning Commons Online Assistants provide help over email and video call – video, voice-only, and chat options available! See our video tutorial here!
 
We help with:

  • Questions about learning or academic support at UBC
  • Learning technology support (such as Canvas, Collaborate Ultra, or Zoom)
  • Guiding you to helpful UBC resources for your situation

*Please note that we can provide help up to one hour before your exam. During your exam, please contact your instructor.

 
 
 


Online Exam Preparation Resources

 
Wondering what your online exam will look like? Worried that you’ll encounter technical difficulties?
 
Check out our resources to:

  • Test out online exam technology, such as WebWork, Lockdown Browser, Turnitin, Gradescope, and Canvas
  • Enroll in our practice Canvas exam
  • Find who to contact for technical difficulties during your exam

For more resources on exam preparation, check out our “Preparing for Your Exam” toolkit!

*Please note that we can provide help up to one hour before your exam. During your exam, please contact your instructor.
 


Get Writing Support

Photo by Nick Fithen on Unsplash, CC0

 

For questions or information about the Centre for Writing and Scholarly Communication, such as:

  • Booking writing consultations
  • Writing retreats
  • Writing communities

Please access their website, linked above.
 
To contact them directly for specific questions, you can fill out their contact form.

 

 

 

 

 


Meet Our Team!

Alina

Chris

Ivy

Johnson

Kira

Lina

Madeleine

Minori

Richard

Richard

Sanjana

Tam

Tiffany


Want More?

Online Learning Resources

Get tips and tricks you can use to learn online.