Ask Us

Our student team is happy to help you with any questions or concerns.
Get in touch via the options below!


Our friendly Chapman Learning Commons Online Assistants provide help in person, over email, and via Zoom chat! (For how to join our online office, take a look at our videos to learn how to use Zoom’s chat function and how to join a Zoom meeting.) If Zoom prompts you to enter a password, our virtual office’s password is 123456. You can also book a consultation with us ahead of time.

We help with:

  • Questions about learning or academic support at UBC
  • Learning technology support (such as Canvas, Collaborate Ultra, or Zoom)
  • Guiding you to helpful UBC resources for your situation

*Please note that we can provide help up to one hour before your exam. During your exam, please contact your instructor or the Learning Technology Hub.

 


Get Live Exam Tech Support
June 21 to June 25, 2021

Wondering what your online exam will look like? Worried that you’ll encounter technical difficulties?

Online Exam Preparation Resources

Check out our resources to:

  • Test out online exam technology, such as WebWork, Lockdown Browser, Turnitin, Gradescope, and Canvas
  • Enroll in our practice Canvas exam
  • Find who to contact for technical difficulties during your exam

For more resources on exam preparation, check out our “Preparing for Your Exam” toolkit!

*Please note that we can provide help up to one hour before your exam. During your exam, please contact your instructor.


Get Writing Support

Photo by Nick Fithen on Unsplash, CC0

 

For questions or information about the Centre for Writing and Scholarly Communication, such as:

  • Booking writing consultations
  • Writing retreats
  • Writing communities

Please access their website, linked above.

To contact them directly for specific questions, you can fill out their contact form.

 


Meet Our Team!

Annika

Madeleine

Minori

Richard

Richard

Tam