Ask Us

Get Live Support (Available 9AM – 5PM, Mon-Fri, PT)


 
Our friendly Chapman Learning Commons Online Assistants provide help over email and video call – video, voice-only, and chat options available! See our video tutorial here!
 
We help with:

  • Questions about learning or academic support at UBC
  • Learning technology support (such as Canvas, Collaborate Ultra, or Zoom)

*Please note that we can provide help up to one hour before your exam. During your exam, please contact your instructor.

 

 


Contact Us After Hours, or for Email Support

 

If you have non-urgent questions, or want email support, please fill out the form linked above. Our inbox is monitored Monday through Friday, 9-5pm PT. Feel free to check out our virtual office for more immediate support!

 

*Please note that we can provide help up to one hour before your exam. During your exam, please contact your instructor.

 
 

 


Get Writing Support

Photo by Nick Fithen on Unsplash, CC0

 

For questions or information about the Centre for Writing and Scholarly Communication, such as:

  • Booking writing consultations
  • Writing retreats
  • Writing communities

Please access their website, linked above.
 
To contact them directly for specific questions, you can fill out their contact form.

 

 

 

 

 


Meet Our Team!

Alina

Chris

Ivy

Johnson

Kira

Lina

Madeleine

Minori

Richard

Richard

Sanjana

Tam

Tiffany


Want More?

Online Learning Resources

Get tips and tricks you can use to learn online.

 

Test Yourself

Try self-enrolling in our practice Canvas exam. Explore different exam types, using lockdown browser, webwork, proctored exams and more.