Ask Us

Our student team is happy to help you with any questions or concerns.
Get in touch via the options below!
Our friendly Chapman Learning Commons Assistants provide help in person, on the phone (604 827 3909), and over email.
We help with:
- Questions about learning or academic support at UBC
- Learning technology support (such as Canvas, Collaborate Ultra, or Zoom)
- Guiding you to helpful UBC resources for your situation
*Please note that we can provide help up to one hour before your exam. During your exam, please contact your instructor or the Learning Technology Hub.
Wondering what your online exam will look like? Worried that you’ll encounter technical difficulties?
Online Exam Preparation Resources
Check out our resources to:
- Test out online exam technology, such as WebWork, Lockdown Browser, Turnitin, Gradescope, and Canvas
- Enroll in our practice Canvas exam
- Find who to contact for technical difficulties during your exam
For more resources on exam preparation, check out our “Preparing for Your Exam” toolkit!
*Please note that we can provide help up to one hour before your exam. During your exam, please contact your instructor.
For questions or information about the Centre for Writing and Scholarly Communication, such as:
Please access their website, linked above.