You tried going to https://learningcommons.ubc.ca/student-toolkits/working-in-groups/resolving-conflict/&usg=AOvVaw3BzUCEcl2tFfpkAL3KgvVW, and it doesn't exist. All is not lost! You can search for what you're looking for.
https://learningcommons.ubc.ca/student-toolkits/working-in-groups/resolving-conflict/&usg=AOvVaw3BzUCEcl2tFfpkAL3KgvVW